itsme

Belgian Mobile ID

About this app

ITSME®, YOUR DIGITAL ID

Secure log in, data sharing or signing documents, all you need is your itsme® app. Just like almost 7 million users, with the itsme® app you no longer need a card reader or a litany of passwords.

YOU ARE IN CONTROL

You can easily share your data across more than 800 government platforms and companies, without revealing everything. With itsme® you know exactly what data you share and when.

WHAT MAKES ITSME® STAND OUT?

In addition to the ease of use and clear overview of what you share with whom, thanks to a state-of-the-art security measures, you can rest assured that your personal data is always protected.

itsme® is available for each citizen in Belgium, the Netherlands, Luxembourg and France (with more countries being added soon).

Visit itsme-id.com for more information.

Ratings and reviews

Overall buggy experience, which not only makes it user unfriendly, it does not instill trust with regards to safety either. (Example: the phone number field keeps auto filling the wrong country code, and it is almost impossible to change the phone number registered with the app. This requires a complete reinstall but when I tried this it didn't work as it appeared to keep recognizing my previous installation and settings. I gave up after 3 reinstalls.)

This is what I am getting for days now: This site can’t be reached idp.iamfas.belgium.be unexpectedly closed the connection. This is truly unbelievable. So many times it simply does not work. Why does getting a notification in the Itsme app take so long? I mean if I have to 2FA login using Microsoft Authenticator it simply is instant and without having to have the app open, because it supports notifications. The downtime is just too much. Too many occasions where it does not work.

I am using s24 ultra, and after the latest update, I was not able to use the app anymore. I am not able to select a card or to open the menu. After reinstalling the app again, it was frozen in the "welcome" page and I am not able to push the "Activate itsme" button.

What's new

The latest update of the itsme® app includes some great new features and improvements to enhance your digital identity even further:

- Consult the most frequently asked questions when activating your account
- Rate the support articles
- Easily contact our support team

These features will roll out over the coming weeks!