Rover - Dog Boarding & Walking

Rover.com

About this app

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighbourhood.


The Rover app was created for dog people by The Dog People™. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.


With over 300,000 pet sitter and dog walkers in the U.S., Canada, UK, and Europe, Rover makes it easy to book pet care you can trust.


PEACE OF MIND
• 95% of reviewed services receive a perfect 5-star rating.
• Rover accepts less than 20% of potential sitters, because your dog deserves the best.
• Every service booked on Rover is backed by The Rover Guarantee and 24/7 support.


FAST & EASY
• Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
• Hassle-free and secure payments, every time.
• Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.


FOR PET SITTERS AND DOG WALKERS, TOO
• Send photos, videos, and messages to pet owners with just a few taps.
• Get paid on the go—it’s simple and secure with the Rover app.
• Seamlessly manage your business, even if you're at the dog park.
• Enable push notifications to respond faster than ever to booking requests.
• Send a Rover Card! This feature enables sitters to seamlessly track and share information with dog owners (eg. Pee and poop breaks, walk route, photos and more).


IN THE PRESS
Rover has appeared in:
• CTV News
• Daily Hive
• MSN Canada
• Montreal Gazette
• HuffPost Canada
• And many more!

Ratings and reviews

I really do not like how the note function has been changed during the most recent update. I can no longer write separate paragraphs in the field intended for this. Also, the spelling and grammar check function doesn't want to actually work in this field, either. I know not all of your sitters use this function, but I most certainly do. I much rather would've had a timer added to the screen for the bookings in progress and to your progress bar than this UI change.

As a sitter, it's only okay at best. 20% is a huge cut for a service most already can't charge a truly fair rate for. There's also no way to upcharge for more complicated cases. My biggest complaint has to be that Rover keeps changing my rates. I've gone in and changed each individual option, yet I'll receive a request for one that's at a rate lower than what I selected, and of course, the owner wants that rate so I honor it and change it again, hoping it will actually stay at the rates I set.

As a sitter, I love this app. Doggie owners can view my profile and reviews and set up a meet & greet before deciding to use my services. The photo & video functions are built into the app also, so I don't have to use up my phone's memory to send up pics to the owners. Another great feature is the support available to sitters if there is any problem; the staff is very responsive and helpful. Overall, it's the best pet sitting app I've used. Highly recommend.

What's new

Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.