My Orange Romania

Orange Romania

About this app

The My Orange application is dedicated to Orange customers and customers of fixed and fixed-mobile services of OROC (Orange Romania Communications).

All the details you need related to consumption, bill, subscriptions and extra options are now in one mobile application.

The My Orange app allows you to:
• view the available benefits and options available in your account
• manage your active services in your account
• modify your subscription or options
• find out the PUK code, activate services for your mobile voice SIM card (ex: roaming, international calls, voicemail)
• view and pay your bill, plus your bill history
• pay a friend's bill
• activate the electronic invoice
• to confirm and postpone the payment of the invoice
• top up an Orange PrePay number quickly and schedule automatic monthly top ups
• check how many Thank You points you have accumulated and their value online
• get in touch with us quickly

What you need to know:
• to use the application you need an internet connection through the mobile network or Wi-Fi
• the application does not provide information about Corporate subscriptions
• you can allow the application to collect network data in order to improve the performance of the Orange network and to use your location to find the nearest Orange store. The collected data will be processed anonymously.

Tell us how you like the experience of using the My Orange app.
We are constantly working on improving My Orange. Any feedback from you is welcome and helps us provide you with the best possible user experience.

Ratings and reviews

The horror... It is outdated, nothing can be properly done/solved in it. Run, people. Just run! L.E. still the worse app, nothing changed. Not only the app is bad, but all their services. Extra costs applied without them being able to explain why, invoices from the past months cannot be accesses since more than a month already, asking you to try later due to an error. And so on...

Useless app. I can't see the invoice because I can't even access my services, which include TV, Internet and a landline I don't use anymore. My client code is longer than 10 characters and can't be added to the form because it only accepts 10 characters. My land-line phone number can't be added to this app, in can apparently only be added on MyOrangeFix, which is an app that DOESN'T EXIST ANYMORE. I feel my iq going down with this idiotic app. I might just quit orange all together.

This app has many bugs. I tried to add a card and immediately after clicking on the "Add card" button, a pop-up appeared with the message 'Unprocessed payment', this makes no sense because I haven't even attached a card yet. In the part of 'schedule a recharge', although it says that there must also be a step where you choose a time for the recharge, this doesn't happen, is carried out directly. Well, if I wanted that, I would have used the usual methods, not the 'SCHEDULE A RECHARGE' option.

What's new

Descarcă acum cea mai nouă versiune a aplicației!
Homepage-ul are acum un design mai intuitiv, astfel ai acces rapid la cele mai utile oferte și funcționalități.
În plus, dacă ai abonament de voce mobilă, poți activa acum un nou abonament fără telefon, direct din aplicație.
Pe curând, cu alte vești bune!