
Dragos-Ionut Coranga
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Everything was good, the idea is great but reality is not. I did my shopping scanned all the products, added a bag, organised all the products in bags so that i don't waste to much time at the cashier... Scan the code from the app, all the products were in place, click pay... No pay option was available. Tried on a couple of cashiers, all have the same issue. In the end i had to rescan all products and rearrange them in the bags.
77 people found this review helpful
Carrefour Romania S.A.
November 5, 2020
Salut, Dragoș. Ne pare sincer rău pentru situație. 😢 Din fericire, am corect foarte multe detalii tehnice la nivel de funcție Self Scan în noul update 3.1.8. Te încurajăm să actualizezi aplicația și să ne spui ce cum ți se pare. O seară frumoasă.

bogdan toma
After the last update, selfscan function stoped working. I scan a product and it keeps waiting for the response. It is impossible to use. Hope they fix it soon
1 person found this review helpful
Carrefour Romania S.A.
March 29, 2026
Hi, Bogdan! We are sorry for this situation. Please start by reinstalling the app to make sure this isn’t caused by an incomplete update. If the issue persists, please send us a message at clienti@carrefour.com with details about your phone and the email address associated with your account. Best regards!