MY REDBOX - Delivery in Saudi

RedBox SA

About this app

Shop Online. Ship Smarter. Track your shipments with the My RedBox app.
Get your documents or parcels shipped across cities quickly and easily with RedBox – the largest smart parcel locker network in Saudi Arabia.
The My RedBox app lets you create shipment orders and manage or track all your deliveries on one screen. You can choose your preferred location and time to pick up your shipments with ease.
Download the app and explore more offers tailored to your needs.

Ratings and reviews

This is one problem with this otherwise great service. If you make a mistake in choosing the Redbox size and your package is too big, there is a system flaw. It cannot detect that ypu did not submit a shipment and assumes you placed your package inside. And there is no way to contact customer service and get your money back(you have to pay before shipping) or rectify the situation.

the worst customer service i have ever had. don use this service, cuz if u lost ur shipment there's no way to return it. If there's a simple way to solve the properly they don't do it i had so many shipment the damaged most of it so i don't recommended this service at all

A very frustrating experience trying to retrieve my shipment. I was surprised to find the pickup location was a red cupboard inside a mini-market. The process of having to provide a code to a cashier, who then manually searched for my item, was inefficient and time-consuming.In today's age, a more automated solution would be expected. It would be far more convenient if customers could use a code to directly access their packages from a secure container, eliminating the need for staff involvement