Booking.com: Hotels and more

Booking.com Hotels & Vacation Rentals

About this app

Find a stay for your holiday, weekend getaway or business trip, anywhere in the world!

Search for Hotels, Motels & Holiday Homes

• 1,5+ Million properties: hotels, motels, vacation rentals and more
• Search by city, attraction, landmark or hotel name with just one tap
• Filter by price, review score, WiFi quality and other things important to you
• Find your last-minute stay or book far in advance

Find a Great Travel Deal

• Daily deals for every budget
• Free cancellation on most rooms
• No booking or credit card fees
• Browse 135+ Million verified guest reviews

Manage your booking on the go

• Get paperless confirmation
• Make changes whenever, wherever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times and leave behind reviews

Ratings and reviews

When it works, it works fine. But the customer support is some of the worst I have dealt with. They have made all efforts to be uncontactable when trying to speak to a human, with no phone option, no email, no live chat option, and only a message function. Even then, when replying it sends you to different agents who have little ability to help (not the agents fault, entirely the company's fault). If you're gonna use this, it will be an overall good experience but expect things to go wrong.

Great if you want to be up until 3 AM with customer support, trying to cancel a booking they failed to send to the hotel. Excellent if you want to book a room that isn't actually available, be told by the hotel that you need to cancel through the app, then have the app say you need to contact the hotel. Terrible for everyone else. Just book directly and enjoy a good night's sleep.

it used to be great, but it seems to want to con you now. several times I've seen a good price, then changed the date, and only seconds later gone back to the original date and the price has gone up by 10%. I thought I was imagining it, but I took screenshots last time to confirm it. happens too often and too much inconsistency in prices between different screens in the booking process. also no longer the cheapest offers on the internet.

What's new

We've added some important information about our properties. Our listings now include details on each accommodation's cleaning practices, social distancing measures, and other health and safety policies.