Daniel
Horrible!! Worst app ever. It doesn't allow access to all of my photo and video files. Once I do get it to send some, I have to delete the app and reinstall it every time to reallow access to my photos. It's 2024 and I feel like a grade school tech class made this app. Complete garbage. If you're going to charge me 50 cents per text it should work AMAZING bc free text apps have no problems. This is what the system provides.
79 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@homewav.com. We look forward to addressing these concerns with you.
Amanda Wheeler
I use homeWAV to communicate and talk to my friend who is in Grant County, WA. At first I liked it, but now the quality of the calls are getting worse and worse. The video freezes constantly, audio is crackling and breaking up, and as of recently it's dropping calls- 9 out of 10 times! I've tried sending video messages and pictures from my media, & I'm being charged for doing so but I don't see where they've been uploaded to our conversation, nor does he? Although i'm able to recieve his!?
191 people found this review helpful
HomeWAV, LLC
December 28, 2021
Hello Amanda,
Could you please send us more information about your issue? You can contact us at support@homewav.com. We'll be happy to look at this for you.
Thanks!
A Google user
Oh my Lord this app is awful. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. And then most of the time he can't hear me at all! I've tried my Bluetooth headset and 2 different speakers.... 75% of the time he gets no sound on his end. But we still get charged. Video messages i receive are zoomed in like 4x. HATE THIS APP.
381 people found this review helpful