3.4
9.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility.

HomeWAV Mobile App Features:
- New to HomeWAV? Create a free account.
- Returning visitor? Login with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add inmate.
- See available funds, add funds or transfer funds.
- Add, update or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility).
- Visitor will receive notification once inmate is logged in.
- Easily schedule onsite visits (*If allowed by facility).
- No scheduling required for remote video visitations.

For best results, a WIFI connection and use of headset are suggested.
Note: Not available at all facilities. Phone and video costs will vary.
Updated on
Oct 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
9.47K reviews
Daniel
May 8, 2024
Horrible!! Worst app ever. It doesn't allow access to all of my photo and video files. Once I do get it to send some, I have to delete the app and reinstall it every time to reallow access to my photos. It's 2024 and I feel like a grade school tech class made this app. Complete garbage. If you're going to charge me 50 cents per text it should work AMAZING bc free text apps have no problems. This is what the system provides.
79 people found this review helpful
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HomeWAV, LLC
May 14, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@homewav.com. We look forward to addressing these concerns with you.
Amanda Wheeler
December 27, 2021
I use homeWAV to communicate and talk to my friend who is in Grant County, WA. At first I liked it, but now the quality of the calls are getting worse and worse. The video freezes constantly, audio is crackling and breaking up, and as of recently it's dropping calls- 9 out of 10 times! I've tried sending video messages and pictures from my media, & I'm being charged for doing so but I don't see where they've been uploaded to our conversation, nor does he? Although i'm able to recieve his!?
191 people found this review helpful
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HomeWAV, LLC
December 28, 2021
Hello Amanda, Could you please send us more information about your issue? You can contact us at support@homewav.com. We'll be happy to look at this for you. Thanks!
A Google user
September 1, 2019
Oh my Lord this app is awful. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. And then most of the time he can't hear me at all! I've tried my Bluetooth headset and 2 different speakers.... 75% of the time he gets no sound on his end. But we still get charged. Video messages i receive are zoomed in like 4x. HATE THIS APP.
381 people found this review helpful
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What's new

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.