
Russ Gorham
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It is the only app for Grizzl-E smart charger. It took me multiple tries and internet searches to figure out how to connect my Grizzl-E charger to the app. After install, I've learned the app doesn't tell me real-time charging status or amps of current. It doesn't alert me if it stops charging unexpectedly. I didn't need it for scheduling, so the only useful feature was charging history. I'm returning my Grizzl-E smart charger for a less expensive but more informative non – wi-fi charger.
6 people found this review helpful

Ben
slow and extremely irritating to not be able to just swipe my card and charge. Did I mention how very slow they are? Because they are very slow.
1 person found this review helpful
Hi Ben - thanks for leaving a review. This feedback is valuable for us and EV station managers who want to learn how they can offer a better EV charging experience. If there's anything further you'd like to discuss, please reach out at support@chargelab.co.

Stephen Patel
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I attempted to log in via Google. the app took me through the sign in process, then kicked me back to the log in page. every time I tried to sign in using Google from that point forward would kick me back to the login page. attempting to sign up for a stand alone account failed because my email address has already been registered. EDIT: to the reply: It turns out that Electrify America doesn't follow the same anti consumer practices and allows you to pay with a credit card and no account.
1 person found this review helpful
ChargeLab
September 11, 2025
Hi Stephen - thanks for reporting this. We apologize for the rough experience - we're looking into it.The app also offers a regular sign in flow where you can sign in using your email or phone number and a one-time code which will be texted or emailed to you. Please don't hesitate to call the support number in the app if you need any help.