
David Rabine
Overall we are happy with our first smart lock. The feature I hoped for was setting itself to auto lock based on a schedule. We don't need it locking (burning through battery) during the day but at night it would be great if it locked itself after our son comes home and forgets to lock the door. Other than that, installation was straight forward and operations have been good.

BILL BENZ
Yale- Please Read This app is missing key features you would come to expect from a premium, expensive lock. Battery status in app is not available. We are depending on your device to gain entry to our homes, including our children. How is this not in the app to see? When you add a second or third lock, the only way to add a code for the new locks to existing users, is to delete them and re-add the user. When you add a user via lock keypad you cannot edit the name. Not enough letters left..
6 people found this review helpful

Price McCarty
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This app or the device does not reliably work with my Android phone. I tried it with two different Yale models. The app failed to connect with either device. Two different customer service reps advised me to use an iPhone to connect, update firmware, then configure so my Android would work. I used an iPhone for one device but it still didn't work. I bought a Schlage Encode and it worked without issue.
13 people found this review helpful