
Alfred Wang
Very unreliable delivery, and won't refund or compensate you as they advertised. I had three shipments done from them. One was as usual as expected, the other two has been in limbo for over two months. Everytime I ask them what happened, they just keep apologizing but never solve the problem, leave alone asking for refund or delay compensation as they advertised. So I ended had to buy all the stuff all over again and got them shipped by aother courier and missed out lots of important usages.
6 people found this review helpful

Kienyap Lee
Writing to express my dissatisfaction with the service provided by Cainiao logistics. My shipment is overdue, and there has been no tracking update for an extended period. Furthermore, I received no follow-up or assistance from the staff regarding this matter. This lack of communication and delay is unacceptable.

Inui
They say an item has arrived in my consolidated package but it never did. refused to work to help, until the window is closed and told us they couldn do anything and for me to try better. worst platform I've used for such.
9 people found this review helpful