My Disney Experience

Disney

About this app

The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go.
-Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.”
-Quickly access real-time wait times, park hours, Character Greetings, showtimes & more.
-Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you.
-Find your way around with step-by-step directions.
-Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations.
-Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker.
-Search & filter activities to find exactly what you’re looking for.
-Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans.
-Save time by starting your Disney Resort hotel check-in process right from the app.
-Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic.
-Save your parking information at select parking locations with car locator.
-Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others.
-Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex.
Have questions, problems, comments or suggestions? Reach out to us at [e-mail].
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.
This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases.
Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses

Ratings and reviews

I got the bands all set. While pairing my band with my Bluetooth and setting it up I played with the options a bit. Not wanting to mess with my families I left theirs at the default settings. going back to tinker with mine some more I couldn't get the band to repair with my Bluetooth to look through the options and see all of what was available or to make any new changes.

This app is terrible and has been for YEARS. Easy example of how disappointing this app is: I tried to book and pay for lightning lanes, but can't scroll down on the payment page to complete the transaction. For a company that makes so much money and wants you to spend your money and time on this app while in the parks and when planning your trip, they sure do a poor job of investing in the basics of the digital infrastructure. Lucky for Disney, there is minimal competition in this space.

If I want to look at the menu of a restaurant and then return to a list of restaurants the list is gone and I have to repeat my search. Also if I try to plan my day the screen that asks me if I have any accessibility needs has no continue button so I get stuck on that screen and can't continue. I tried to add an additional person to my hotel reservation and this was not possible. I would also like to be able to mark things as I read the descriptions as desired or not. This is not possible.

What's new

We fixed bugs and improved overall app performance.