
Ryan
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DON'T USE GRASSHOPPER!!! worst banking experience, opened my account and deposited 2 checks, a week later it says they cleared but no indication they exist in my account, few days later they finally show up under holding, couple days after that I finally get access, or so I thought bc two days after the 10 day process to clear them I'm told my accounts locked until I verify my identity with my ID, a selfie, and the checks. I'm a small business and can't afford 2 weeks without access to my funds
19 people found this review helpful

Jon S.
I've had Grasshopper bank for a few years. I'm considering moving to a different company because their customer service is terrible. I chatted with reps like Rebecca and they don't seem to care about resolving my account issues or coordinating with other employees within the company. If I was leading this Fintech company, I would hire new customer service reps and build better processes in-house.