![](https://play-lh.googleusercontent.com/a-/ALV-UjWpb5tdIXaHduoXbAikjeM7_CkImJKICJzn9CfBNMLZjDP0h-6jTA=s32)
Jj
I love this app, it Is easy to earn gems and purchase the gift card like any regular game. But I've been having problems with the app not tracking some games I've been playing. Even after deleting the apps, closing them out, and restarting in general, the app won't track certain games. I've also been having a problem RECIEVING my gift card (visa). After 2 days I still have not received a conformation. Even after emailing. And 2 days later still have not received the card even after emailing.
6 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVQ3a6bQ2biz92_ZBHJBR8mYYMnAHDFuwehsR2RhNeO4rcou_6G=s32)
Nicholas DeOrnelas
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While support can take a little bit to get back to me on some issues, they've always resolved every issue. I've claimed 3 gift cards already, with fairly light use, so that's been nice. I do have some suggestions for the devs though. More category options for sorting the games, and please add a search button for games. Overall a very pleasant experience
58 people found this review helpful
We're glad to hear that you've had positive experiences with our support team and that you've been able to claim 3 gift cards smoothly! We appreciate your feedback and suggestions for improving the app. Have a great day!
![](https://play-lh.googleusercontent.com/a/ACg8ocK3i3rlnQtvlvqhMHz0qKLkwHyezWiJHMxMEkoQkj5O7Zy4Gg=s32-mo)
Jesse Pitz
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This app does pay out quickly but is not well supported. I was having issues with it not recording my playing time despite having all of the permissions turned on. I sent a support email and was told they were "looking into it" and never heard back. I was getting points by finishing missions and then they took them away which made it basically impossible for me to get more points towards any gift cards.
8 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@luckmon.com. Also, we are currently adding a new selection of missions and games which may be the reason why some of the missions have left. We appreciate your continued support. Talk to you soon!