Proscenic

Shenzhen Ultenic Technology Co., Ltd.

About this app

"The Proscenic App is a mobile phone application that connects Proscenic smart products. You can control the functions of the product and monitor your product in real-time through the application. Here, you can control the product anytime and anywhere, and you can also streamline communication between smart devices. Intercommunication makes the product more portable and smart during use.

Linkage control, easy to use
We want you to experience a smarter and more portable lifestyle. The app is simple to operate and you can quickly add a variety of home appliances while performing linkage operations to interconnect smart devices.

Share your joy with just one-click
We want to add more fun to your life. With simple one-click sharing, you can share your device with family and friends, manage it remotely, experience convenience, and enjoy the fun of science and technology together.

Connect to the Internet in no time
After connecting to your smart device, you can
(1) Start and pause your robot remotely
(2) View the cleaning map and understand the robot cleaning area
(3) Set the cleaning mode you want to track cleaning tasks

Download now and experience this house cleaning ""beast"" by Proscenic."

Ratings and reviews

good luck when your machine is no longer supported. I have an M6 pro and had to reinstall the app, it's not even there anymore. proscenic doesn't care about their customers, don't buy their products. yes, the vacuum still works if you press the button on it, but you lose a LOT of features without the app, seeing the map, watching it, blocking off spots or areas with a virtual wall. horrible. I'll never buy another product from them ever again. contacted support, even worse.

The newest version of this app removed the ability to choose cooking temperature and time. Yes, I said that correctly. The buttons on the fryer itself are so bad I'm forced to use the app to cook things and now they also took away the ability to program those cooking settings. You need to choose from an arbitrorecipe and add pointless details just to be able to turn on and use the air fryer

Dear Proscenic Customer Support / Retail Distributor, I am writing to formally raise a complaint regarding the Proscenic M9 robot vacuum, which I purchased in South Africa. While the product itself performs adequately, the after-sales support and spare parts availability in this region are completely unacceptable. 🚨 The core issues: The product was marketed and sold in South Africa, but spare parts (specifically the 2-in-1 dustbin and water tank) are not available locally through any offici