CRM Analytics

Name: CRM Analytics
Availability: InStock
Rating: 4.333333492279053 (173 reviews)
Author: Salesforce.com, inc.

Salesforce.com, inc.

4.3

173 reviews

10K+

Downloads

Everyone

About this app

CRM Analytics (formerly Tableau CRM) lets Salesforce users take their data with them everywhere. CRM Analytics transforms the way your company uses data, making every employee more productive so you can grow your business faster. And with the CRM Analytics app, any Sales Cloud or Service Cloud user can instantly get relevant answers and Einstein-powered predictions in a Salesforce native mobile experience. With actionable analytics in the palm of your hand, business will never be the same.

Updated on

Oct 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.3

166 reviews

Niket Uplenchwar

February 24, 2023

There is scope for lots of improvement in CRM Analytics it lacks many features: 1. You can edit column header from UI in report, we have to go to query for this. 2. We can not group the data in dashboard, we have to go to dataset and apply bucket field which is lot of work. 3. Documentation is very poor. 4.Community support is not that good Please send this suggestion to Rikke Hovgard.

3 people found this review helpful

Salesforce.com, inc.

March 3, 2023

Hi Niket, thank you for reaching out and we apologize that you had a poor experience with our app. Could you please log a support case? Once you do that, we will reach out to alleviate any issues you may be facing. We will take this feedback into account when planning for future enhancements. Thanks again!

Sofiia Romanovska

October 20, 2020

Installed as per Trailhead module but couldn't connect to de org :( it keeps asking to change password, once password is changed, it shows new login page where I input username and login that redirects again to change password. Seems like it doesn't work for trailhead purpose.

8 people found this review helpful

Salesforce.com, inc.

October 20, 2020

Hi Sofia, sorry to hear about the issue you're experiencing with the login flow. You should be able to login to any DE org using the mobile app. While we investigate this issue, could you please try resetting your password on the web? Once you're able to successfully login using your Desktop browser, then try logging in on the mobile app.

prajwal prakash

October 22, 2020

Edit 1: The issue with all crashing has now been resolved. Updated to 5 Stars Original Review: The app works well and fine in most cases. However the app crashes when I open a dashboard 3 Stars

14 people found this review helpful

Salesforce.com, inc.

October 20, 2020

Hi Prajwal, we apologize for the issue you've been experiencing with the app. We've since fixed many bugs and crashes. Could you please try the latest version of the app and let us know if you're still experiencing issues viewing your dashboard? You can always send us crash logs by going to Settings in the app and selecting 'Send Event Logs'.