Twilio Frontline

3.6
30 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Twilio Frontline powers seamless digital relationships between customers and sales teams. With a dedicated personal inbox, workers are able to manage contact lists via CRM integration, field incoming message requests, and continue a conversation with customers, regardless of how they choose to communicate – over SMS, WhatsApp, or Voice.
Updated on
Jul 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Messages, Photos and videos and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
28 reviews
Sandra Pratl
July 12, 2023
Slow. Freezes when I type a text message and I don't get notifications. Plus if someone replies to my text I don't get the messages until long after they send them.
3 people found this review helpful
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Louis-Philippe Tremblay
June 8, 2022
Well built app. Getting the frontline backend up and running takes some time, but tutorials and examples are clear
7 people found this review helpful
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Maetrese Foliridge
March 13, 2022
DO NOT USE TWILIO 1. BEWARE: This app tracks and records EVERYTHING you do, everywhere you go, your calls, messages not only in the app. 2. Twilio is owned by amazon: all user data including your conversations, recordings, your customers, etc are surveillenced by amazon. 3. Amazon sells user data to third-parties. 4. Twilio & amazon fund tech startups that compete with your business!!! They steal your data and essentially use it to fund startups that compete with your business!
43 people found this review helpful
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What’s new

Bug fixes and performance improvements