george vavoulis (vCult)
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When I need it can't login. Verification takes ages. 999 steps to top up without paying a bunch of fees. Ticket cartel.... (Update) After contacting w tel the problem was solved a week late. Anyway. New problem is you took away the top-up option from that app. What kind of finance/virtual card app does not let you add money through the app?!?
3 people found this review helpful
Viva Wallet Holdings - Software Development SA
September 28, 2021
Hello, we are sorry for any issues you may be facing. Please contact us through the live chat which is located on the bottom right of your Viva Wallet account or send us a private message on Facebook. Best regards, the Viva Wallet team.
Klaus Kaushal
Avoid at All Costs! Viva Wallet is a complete disaster. The app crashes constantly, and transactions are slow and unreliable. Customer service is useless, providing generic responses with no real help. Hidden fees are outrageously high, and my money doesn't feel safe. The entire experience is frustrating and stressful. Avoid this app at all costs!
5 people found this review helpful
Viva Wallet Holdings - Software Development SA
July 10, 2024
Hello, we are sorry for any inconvenience you might be facing. We're taking your feedback very seriously to help make our services even better for our customers. Please log in to your account and contact us through chat to resolve your issue. Kind regards, the viva.com team.
iro.stab@gmail.com Stampolidou
The worst experience I' ve ever had. I ve downloaded the app through play store and since then I havent managed to log in as there is a pop-up message saying that "something went wrong. Please try again later". I ve been trying the last 15 days in vain..I contacted the chat but the robot is unable to resolve the problem as it iterates itself with the same suggested solutions that I ve tried already. I asked for a phone number from the customer service..but no answer.
7 people found this review helpful