Mobile deposits make app crash If I could count on being able to deposit on the go, I would rate this 5 stars. My first world problem of having to log back in multiple times and reenter info is frustrating enough that I'd prefer to drive 45 mins to the actual bank and deposit in person. On that note, having a bank on Mount Desert Island would be much appreciated.
Could be better. Every time I use Mobile Deposit, the app logs me out the first time I take a photo of the front of the check. I also preferred it when hitting back from the main screen or hitting the home screen button logged you out of the app. The way it is now, it is not secure.
Mobile deposit issues The new mobile deposit tool is very cumbersome and almost never detects checks with the automatic viewfinder. Mostly I have to resort to taking a manual photo (which is fine), however I have to wait to go through the steps of using the automatic viewfinder first (and then fail) before being given the option to take a manual picture. This is a very frustrating thing to deal with. Please add a button at the beginning of the photo taking process that allows for a manual option from the get-go.
Mobile deposit is broken App logs me out everytime I try to take a pic for mobile deposit, essentially making this app worthless since that's all I use this app for. Mobile deposit on the old version was perfect. If it isn't broken, don't fix it.
The worst online banking app ever I registered already and it says password is still incorrect you know what dont update your application if you dont know how to make it better your making it worst unlike before MAKE IT SIMPLE AND EASY TO USE idiot
Made it worse Before the update it worked just fine but because they need to make it "cooler" they completely made it worse. Ofcourse it looks better but now it has a fancy u.i that is not user friendly at all. It should be fu%#ing simple and not fancyfancy making everthing more useless. Bad update in my honest opinion!
· Continuous improvements to customer experience
· Updates to mobile deposit transaction views
· Updates to log-in experience
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