
Oleksandra
The worst service online banking - the free version costs more, than the first paid plan, the number of services in the paid plan is almost nonexistent compared to other online banks. They cannot work with taxes numbers from Germany that are opened for freelancers and Gewerbe. After a year of using it, I can confidently say: avoid this service. They are not linked to payment or authorization through payment systems; you only need to enter card details if you need to pay for something online.
9 people found this review helpful
PNL Fintech BV (trade name FINOM)
January 5, 2026
Hello Oleksandra, we are sorry to hear this. We do support German freelancers and are constantly improving our plans. We would love to look into the issues with your tax number and payments directly to assist you. Please reach out via in-app chat or email us at the address hello@finom.co, so we can resolve this for you. Thank you!

Laura Isaza
horrible! they used to be good, but then migrated to a different bank...that made all my payments which already had a sepa permission to be non valid and cost me lots of money on rejected payments. now they decided to upgrade me to a different plan without my consent...100 euros for a service I don't want or need...what a scam
1 person found this review helpful
PNL Fintech BV (trade name FINOM)
February 24, 2026
We're truly sorry to read this. Finom didn't switch banks; we secured our own license. This transition required new IBANs, which clients had to provide to their partners for SEPA debits to stay active. Rest assured that we never change a plan without a client's consent, and your plan remained unchanged. We’ve messaged you and called you to help.

Rauf Khan
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worst bank. the service is very poor, response very very late, I think there is no worst bank other than this, this is the worst bank i have seen in my life, totally waste of time and money, alot of problems expensive, very very very poor service even u have to wait for days to solve a problem, totally loss of time and money, most of the reviews are fake and virtual so don't believe on that
PNL Fintech BV (trade name FINOM)
February 17, 2026
Hello Rauf, we are sincerely sorry to hear about your experience. Delays are not our standard, and we want to resolve this for you immediately. Our team is ready to help Mon-Fri, 9:00-18:00 CET via in-app chat or email at hello@finom.co. Please reach out so we can look into your case personally and provide the support you need. Thank you!