Wallbox
3.3star
2.34K reviews
100K+
Downloads
Everyone
info
About this app
Unlock the power of your Wallbox charger with the myWallbox app! myWallbox is your hub for our smart charging and energy management solutions and is compatible with all Wallbox electrical vehicle chargers. Connect to Wallbox chargers at home, work or at charging points on-the-go.
- Save money by setting charging schedules that take advantage of off-peak rates
- Control and monitor your EV charging status from anywhere
- Track your energy consumption and spending
- Avoid unwanted use with remote lock and unlock
- Enable advanced environmentally-friendly energy management features like solar EV charging and dynamic load balancing
- Access payment options to charge at locations that offer Wallbox charging
- Save money by setting charging schedules that take advantage of off-peak rates
- Control and monitor your EV charging status from anywhere
- Track your energy consumption and spending
- Avoid unwanted use with remote lock and unlock
- Enable advanced environmentally-friendly energy management features like solar EV charging and dynamic load balancing
- Access payment options to charge at locations that offer Wallbox charging
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.2
2.26K reviews
Rubi Herrera
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July 5, 2024
My charger works fine but this app is useless. You can't see anything if you step away from your charger (which makes zero sense as it's suppose let me have remote access) and it doesn't let you use any network that isn't WiFi, my wifi doesnt reach the back of my property so again, it renders the app useless. I can't stand anywhere where both the charger and wifi work. Zero updates on usage either. Disappointed in the app. Doesn't do what was promised
Belen O
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April 8, 2024
After initially setting it up it will never reconnect via Bluetooth again. Also you can't reset your device without connecting to the app via Bluetooth. So it's this really frustrating charger that absolutely sucks. Updated: I have sent multiple emails (the only form of customer support they offer) and haven't received a response. You should respond to your emails as quickly as you respond to your negative reviews.
4 people found this review helpful
Wallbox
April 9, 2024
Hello Belen O.
We are sorry to read what you're experiencing with the connectivity of your charger. Could you please provide us with a case number we can check with the Technical Support, so we can ask them to please contact you as soon as possible? Thank you!
Piotr Ślatała
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March 16, 2024
Unhelpful customer support (very scripted, without the understanding of the issue, unlike for example Ecobee). No support for time of use billing (you can only specify fixed cost per kwh). Wallbox sometimes fails to save charging the history and it simply looses them. No graph of charge rate over time, like charge point. Notifications about "charging stopped" are inaccurate or missing. Overall, I wouldn't buy a wallbox charger again.
1 person found this review helpful
Wallbox
March 20, 2024
Hello Piotr Ślatała.
We're sorry to read what you're experiencing with your charger and the sessions. After checking on the system, the Technical Support is in touch with you and is assisting you remotely regarding the issue with your charger. Please follow the lasts steps on the email they sent you. Thank you!
What's new
We have fixed some minor bugs.
