Sony | Hearing Control

Sony Corporation

About this app

This app is for Sony self-fitting hearing aids, CRE-C10 and CRE-E10. Easy and quick initial setup and remote control with kind instructions.

Main Features
Personalized to your hearing: The hearing aid can easily be customized to your hearing through the self-fitting test on the Sony | Hearing control app, so you don’t miss out on a thing.
Easily controlled with your smartphone: Easy to set up yourself, control volume, sound balance (tone), and directionality* with the app. The device communicates to your smartphone by acoustic link and Bluetooth*.
*except for CRE-C10

Warning:
Depending on your condition, this product/app may not be available.
Please refer to the package or "Safety and maintenance information" for details.

Ratings and reviews

Read all the negative reviews and dreaded having to use this. Pleasantly surprised. Works great and has more functionality than I could possibly expect for an app for an OTC HA. No it doesn't have all the bells and whistles of the app for my other HAs..the ones that never work for long. But this app and the HAs it controls exceed expectations.

I'm not sure what is happening, but the hearing fine tuning option is not working. It freezes the app and a minute later, the app wants me to reconnect the hearing aids. This means that I would have to go through the ENTIRE setup again! I just want to fine tune my hearing aids and get rid of the tinny sound from every single audio piece coming my way! C'mon Sony! Fix your app! And why do only iPhone users get to listen to audio through bluetooth? Where is the love for us Android users?!!!

The app paired easily to my android phone. The app's functions work well. The app does not contain a method of showing a chart of stored settings, so it's almost impossible to revert to or replicate a set of settings. So if you finally achieve an overall sound that you like, but still want to further explore, once you change more than one setting you'll find it virtually impossible to go back to your previous collection of settings. Fix this, Sony, and make an OK product sooo much more useful!

What's new

Changes:
- Usability improvement
- Battery notification feature added
- Link to Sony OTC Hearing Aids community site added (https://us.community.sony.com/s/topic/0TO4O000000gUU7WAM/otc-hearing-aids?language=en_US)