
Helena Nunes
The app is always logging me out and now it's saying my phone number is not even associated with the app which is impossible, I've been using this app for God knows how long
1 person found this review helpful
NOS Comunicações S.A.
September 11, 2025
Hello Helena,
We apologize for the situation and will help you.
Please note that you are asked to log in for security reasons.
Regarding the issue you are experiencing at the moment, please access your device settings, clear your cache, and force stop the WTF app.
We look forward to your feedback.
Thank you.

Kristina Zurauskaite
The app is so full of bugs, sometimes it's impossible to use. I have just charged my credit on the app and 2 minutes later it says I am not registered on the app, so I can't use it. I've been using it for years, including just now, how come? Many other troubles too, like trying to redeem the discount codes.. when it works it's great, but you never know if it will.
10 people found this review helpful
NOS Comunicações S.A.
October 27, 2022
Hello Kristina,
We will help! Please send us a private message with your WTF number and the issue with App WTF, at www.messenger.com/t/wearewtf
Thank you. :)