Chris H
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Absolutely appalling mobile app! Once you select your tickets there's no easy and intuitive way to proceed to checkout. There're various options to change your selection (standard premium/first class) but no easy way to procede with your selection. If you hit back button only the selected stations remain but you have to choose again the days and times. You really need a quality UI expert not just devs!
1 person found this review helpful
Emma
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I really wish this app was more convenient. I love booking through Avanti, because of the zero booking fee, but for several months I've been unable to book anything. I can't access tickets I've bought through the desktop website, but the app doesn't book tickets on any device. It's very annoying. It's stopped working completely now. I can open the app, but cannot login, view trains, or view my tickets.
12 people found this review helpful
Oli
It's a great idea, poorly built. In essence it's quite a straight forward app to use. Makes sense and can be quite expedient. Unfortunately though it does tend to suffer from errors. Either "Something is not right" or "seat reservation failed" regularly appear on screen. As a result I'm going to use a different app.
38 people found this review helpful