Andra Kai Shaw
For the most part the app works well but there are times that it will not connect to the internet and I have to run around trying to find a signal it likes. That draws out laundry time, which is a bumber and why the rating is lower. I do like that I can put in sevice requests through the app. That makes things easier. All and all not a bad app but could be much better with connections.
1 person found this review helpful
A Google user
Can't change debit/credit cards or even see which card you have on file once you add one. Doesn't seem secure at all. Not even a section in the app to view your account info. I guess if your card expires, you have to create another account lol. Also, when the app is working, it's slow. Takes a while from scanning a machine until it activates. If you scan and don't select your settings fast enough, it'll just start the machine with random wash/dry settings that you can't change after it starts.
8 people found this review helpful
The_Bearded_Review
It gets one star because if you're not on Wi-Fi or have excellent 4G or 5G service the app glitches and lags. It is convenient but also can be a stressor when you're trying to do something simply as washing laundry. And it does let you know when your clothes are ready, but it tells you 20 minutes in advance. Maybe that could be from the lag in the app?
3 people found this review helpful