
Cara D
Notifications are slow to come through (only do once you open the app), I've been having issues getting logged back into my account because no messages push through (text OR email), there is no customer service or support for the app specifically, and requesting maintenance for the machines through the app has proven nearly impossible as well. Whoever approved this app for use has clearly never used their own machines or services.
4 people found this review helpful

Daniel Galloway
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Cannot register. It does not send 4 digit code to register phone number. What a mess. Now no one in the building can do laundry. Finally got it to work. Had to download separate texting app to get the verification code. Added funds to my account to find out they upped the price to $2 a load in a tiny washer. You guys eliminated the need for quarter collectors. That means you don't pay them anymore. You should be able to keep your prices the same. Instead you raised prices for bigger profit
4 people found this review helpful

Sean Pry
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one time I accidentally paid for a wash even though I was done. I decided to just start another load of laundry. in the 3 minutes I was away, the payment for the laundry lapsed, and I had to pay again. it seemed like a bug or error, so I reached out to customer service to let them know, and get my $2 added back to my account. pretty simple. customer service refused to return $2, insisting they don't issue refunds for "user error". brotha, I was gone for THREE minutes. despicable.
15 people found this review helpful