Joey
Slow to launch for 2FA. I have to login to my VPN on my computer twice every single time, because the first time always fails. 100% of the time. Seemingly because the app notification doesn't launch fast enough the first time (you only get about 1 second to tap approve before it times out). The second time, the app is probably already to go in recent app memory. Please fix this, iOS users don't have the same problem.
3 people found this review helpful
dashielle98
Not great. Why do updates always make things worse instead of better? Sometimes the push notifications just don't work. Or I have to manually open the app to make them work. Multiple times a week. It will many at a time when I only hit it once, or when it fails to send them, once it works again, it sends all the failed useless attempts along with the 1 new. I've only used 1 device ever for it for years, the only 1, and since the last update, it is now permanently "unrecognized". Every time.
47 people found this review helpful
Robot-y Lad
Works fine enough but please for the love of anything implement a email verification or some other form that doesn't rely on a phone or solely it as an app. I and many other people have gotten stuck out of their accounts because their phone bill might just not be paid or they lose their phone or something like that. Please make it actually accessible if someone can't use their phone please. At least just an email verify.
64 people found this review helpful