BankID

BankID BankAxept AS

About this app

With the BankID app you can identify yourself, confirm payments and sign documents.

The app meets official security requirements and can be used to:
- Log in to public services and banks
- Sign binding documents electronically
- Confirm online payments

Instead of using the one-time password from your code device or confirm with BankID on mobile, you rather approve requests directly in the app. The BankID-app is used together with your social security number and personal password.

To get started you need to have a BankID certificate issued by a bank. At the moment only people with BankID from certain banks can activate the BankID app*. Check where your BankID is issued at bankid.no/privat.

*List of banks that support the app (in Norwegian): https://www.bankid.no/privat/los-mitt-bankid-problem/banker-med-app/

Ratings and reviews

The best solution you had for secure identification was bankid på mobil, which only required phone signal to work. No qr codes, no WiFi, no hassle. It. Just. (Still!) Works. From a user perspective you should have improved security on that instead of throwing it away. The app now expecting you to use facial recognition etc and forcing you through the Chrome browser (what happened to standards compliance, allowing us to use decent browsers?) has made logging in cumbersome and frustrating.

Unfortunately this app is too resource-heavy. When a page in my phone's browser asks me to authenticate with BankID, and I switch to BankID app to authenticate, the browser is killed from memory. So after I touch "Yes" on the BankID app the browser has to reload the page and the authentication process fails. This happens roughly 75% of the time. It makes this app a bit worthless. Otherwise the design is simple and nice.

The app keeps crashing on startup. Sometimes, not always. When it starts, it is great, but for an app such as this, crashing is simply unacceptable. I have been using it for a year now, or trying to. If I hadn't had BankID on mobile to fall back on, I would have been in deep trouble more than once.

What's new

In this version, we have adjusted some texts here and there, and otherwise made some invisible changes to the app machinery.



Please don't hesitate to reach out to us if you have thoughts about how we can improve the app further.