Imran Niazi
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More than 3months, the app does not open. It keeps crashing everytime I click on it. I have tried, time and again, to uninstall and re-install it but the results remains the same each time.
19 people found this review helpful
Zain Bahrain
March 12, 2024
Thank you for your feedback.
We apologize for any unpleasant experience you may have had.
To resolve your problem, kindly DM us your mobile number and we'll reach out to you😊.
Kris Ocampo de Dios
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The latest update is very refreshing on the eyes, the new UI looks really nice but other than that it's NOT great - it's very much slower than the old one, it consumes SIGNIFICANTLY MORE data, it's more Complicated than the previous one and lastly some people might find it confusing - so technically speaking it's not as efficient as it was before... 😟😢
97 people found this review helpful
Zain Bahrain
July 18, 2022
Thank you for your comment!
We’re constantly looking for ways to improve our App to ensure that our customers have the best possible experience!
We will be happy to assist you on how to use our App through our live chat service on: bh.zain.com/en/livechat or WhatsApp on: https://wa.me/97336107107
Static
Many bugs on the app. Usage section keeps showing incorrect balance info on data balance and GB actual consumption. Credit card payments issue as the transaction is processed successfully but the credit does not get reflected on the app. Sections of the app are not logically located such as spam blocking is part of the "Entertainment" section?!
27 people found this review helpful
Thank you for your feedback.
We apologize for any unpleasant experience you may have had.
To resolve your problem, kindly DM us your mobile number and we'll reach out to you😊.