Horizon Blue

Horizon Blue Cross Blue Shield

About this app

The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association.
The Horizon Blue app is free and lets you:
• View your benefits and coverage details.
• Visit with a doctor
• View, download and share your ID card
• Find in-network doctors, hospitals and other health care professionals
• Track your out-of-pocket costs
• Submit medical claims

Ratings and reviews

Change the app back to the old version! This new version makes it difficult to find doctors by speciality. It seems purposely harder to narrow down the search, so we can't find doctors now. We have to click into each individual profile instead of seeing the preview of speciality areas doctors work in. It's not streamlined, no longer user-friendly, and more time consuming to use. Absolute trash.

This app is HORRIBLE! The biometric login option is gone, and it makes you use a verification code every single time to log in. The problem with that is that if you use email for the verification code, you need two devices. That's because if you leave the screen that's waiting for the 6 digit code to check your email to get the code, the app goes back to the log in screen. Oh, and try to verify a mobile number and the app crashes. This app sucks!

This app, ever since its latest update, has been utter trash. Every time I try to open the "Make A Payment" option, the screen just stays blank. I can't even access customer support through the app because it's just so goddamn buggy and not loading virtually anything. Only thing loading on it is my medical ID card (I also have vision, but for whatever reason, the app NEVER shows it). Please fix your buggy app!

What's new

Updated and enhanced to make finding info and answers even easier.