PSEG

PSEG

About this app

Secure and easy tool to manage your PSE&G My Account on the go - sign in, pay your bill and review your energy use.

Already registered for a PSE&G My Account? You can start using the app right away!

Sign in with your username and password, and if this is your first time using the app, enroll in our secure Multi-Factor Authentication (MFA) to keep your account safe.

Verify your email address, then sign up for SMS and Phone Call authentication to complete set up. Next time you login, you can choose which factor you would like to authenticate with, and will verify with a One-Time Passcode.

Not registered? Easily create your My Account profile right within the app.

Use the app to:
- Make payments
- Compare and manage energy usage
- Report an outage
- Manage payment options
- Contact PSE&G customer service

Powerful features:
- Easy sign on with touch/face ID
- Bill & payment alerts
- Outage status notifications
- Schedule WorryFree Service Appointments
- Check Your WorryFree Coverage Status

Ratings and reviews

It's ridiculous to have compulsory multi-factor authentication AFTER biometric login on this app. The app isn't selling any new services, just enabling you to pay your own utility bill. A scammer has ZERO reason to take over your fingerprint - to pay your bill for you. That aside, at least bill payment is convenient and you can save multiple payments methods.

When I first installed the app worked great. Then after the updates it stopped working like it did before. When I sign into my account it tells me my username and password are wrong, then wants me to verify both by a code they send to your email or text. And when I put the code in it still doesn't work. They should've left it alone, it worked perfectly. I could pay my bill on time without any problems. Unlike now. If it ain't broke, don't fix it!

When I submit a power outage through the Android PSE&G app, ,the status remains / shows 'no outage reported' Also the push notifications slider control returns to disabled /off, even after I enable it to select push notifications. Please fix these 2 bugs. Also can't submit the outage through the Web portal. Then texted PSE&G that I have an outage and app's outage status still shows 'no outage reported, even though they confirmed there is an outage via text message!!

What's new

- Bug Fixes