
Dawn M. Ruez
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I've been using this app for years on an Android phone. In the last week or two (maybe since the last app update?), the keyboard will no longer appear when trying to type something (specifically, on the goals page). I have no issues with any other app on this phone (which I have had for over a year), and I have no problem typing in my password on the login page of this app. I've cleared the cache, changed the keyboard, reinstalled the app, etc. Nothing works. Help!
6 people found this review helpful
Edward Jones Investments
July 22, 2025
We appreciate you alerting us to this and will have a fix for it released in the next app version. In the meantime, if you need additional assistance, please contact Online Client Support at 800-441-5203.

Joshua
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The app does not give valuable information on investments. The line graph display often blocks the ability to slide to specific days. The account information gives a skewed reflection of account profit/loss over a time period. This is due to the fact that it combines your gains/losses with any contributions that you may have made throughout the year. The only use of this app seems to be a display of your current balance in the account.
17 people found this review helpful

Vincent Warnock
I was advised by my partner and FA to use the app. When it works, I have access. Lately the problem is it refuses to let me logon. My id is auto saved and I have to manually type in my password. After that, nothing. The "sign in" button doesn't recognize my tapping, in other words, i can't logon. I have to constantly contact my FA to send me documents though email or i have to go their site. This app needs a serious overhaul.
129 people found this review helpful