Patient Access

Egton Medical Information Systems Ltd

About this app

Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services.

NEW: You can now create a Patient Access account without linking to your UK GP practice and enjoy the following features:

• If you’re feeling under the weather, search for symptoms and find patient information articles
• Self-refer to NHS services such as talking therapies, sexual health, antenatal care and drug and alcohol addiction services
• Choose from over 30 services provided by your local community pharmacy and book in the app
• Book face-to-face and video appointments for a range of other healthcare services including physiotherapy and counselling
• Access and read medical advice and healthy living tips from the experts
• Sign in quickly, easily and securely with Touch or Face ID
• Swiftly check if you can link to your GP

If you are able to link your Patient Access account to your GP practice, you can also get access to the following features where they are made available by your practice:

• Book face-to-face or remote online appointments with your GP, nurse or clinician at a time that suits you
• Request repeat prescriptions online, with convenient delivery to your preferred pharmacy
• View your medical record, including test results, allergies and immunisations
• Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice
• Look after your loved ones and act on their behalf to book appointments and repeat prescriptions
• Message your GP directly from within Patient Access at home or on the move
• Where your practice has enabled it, book a remote video consultation with your GP, nurse or clinician

You must be a registered patient at a participating practice to use the GP-linked features in Patient Access.

Ratings and reviews

Terrible app, impossible to sign in, they can't seem to retain login information. I have all my logins saved with a secure password app (Keeper), so everything can be auto-filled. Patient Access app then claims it doesn't recognise the password, I reset the password (to the same one) and suddenly 'This password was used previously' error! Of course it was, but you didn't recognise it then. Utterly useless UI.

Its a pain sometimes , it blocks your access if it the system crashes and doesnt recognise yr password or email, and your making several attempts and it catches up, they send you a notification message, basically hoping it was you, that logged in tried to... Old: Its ok but you can't book a physical timely appointment or choose a doctor..... you used to be able to...

Total waste of time developers need to read users reviews this app does not work I have to use the app for myself and my husband and jumping through hoops to order our medication it just gives me anxiety which is not good. This app needs a serious review PATIENT ACCESS you need patience to access the bloody thing not good when you are ill or caring for someone sho is. Get it sorted !!!!!!!!!!!!!!

What's new

• Multiple functional and user experience improvements around signing in with biometrics and signing out. Enjoy a smoother and more secure authentication experience.
• We have made enhancements to the two-factor authentication feature in your Account settings. Stay in control of your account's security with improved options and functionality.
• Various bug fixes and performance enhancements have been implemented to ensure a more stable and enjoyable user experience overall.