
jae n
Three stars for the information being there. Minus 3 stars (let's just say I rounded) for an absolutely broken user experience when trying to pay a bill. Even after logging in, the app couldn't show me a bill without a 15? Digit bill number. So I chose the option that I didn't have it. Then it required my birthdate, zip code, and either (an email address or phone number - either of which had to be on file with them) - so that they could send a verification code, which was never sent to either.
69 people found this review helpful

Rivkah V.
Glitching! If I could, I'd give it a minus 5-stars. I have not been able to use this app since I had installed it some time ago. After signing in, the screen constantly "blinks"; like it's trying to refresh 100x. I can't make it stop or even sign out. I just close the whole app. Every time, I just end up going through the website to book appointments.
5 people found this review helpful

Monica Hood
The Touch ID hasn't worked in months, and every time I have to sign into the app, it's like navigating a maze. It doesn't save my username or password (all my other apps work), it tells me my name and/or password are incorrect, it will tell me to sign in even after I've signed in, then after a few clicks, it turns out I'm logged in anyway. It's wonderful to have a preview to my test results before my corresponding doctor appointment, but GETTING to results is really irritating.
5 people found this review helpful