Play24: manage your account

P4 sp. z o.o. operator sieci Play

About this app

Do you use Play or Virgin Mobile services? Download the Play24 app and discover how easily and effortlessly you can manage your numbers. Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.

Flexibility:

- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.

Security:

- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.

Comfort:

- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.

As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at [e-mail] if you have any improvements in mind.

We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.

Let’s Play!

Ratings and reviews

Keeps crashing. After attempting to top up over 15 times, I keep getting the same message over and over of "Unable to retrieve data" I used 2 different cards incase it was a card error but the message was the same. Developers are unable to help using their automated replies as the only language spoken in the app's help chat is Polish and I don't speak Polish.

If I select English language in the app then write my phone number to login, I receive no SMS with login code. But if I select polish then it does work. So that could affect other features in the app as well.

Doesn't work. When I enter SMS code Error says ops, something went wrong. No error description, no option to report error. Terrible design.

What's new

In the latest version of the app, we’ve added an "Orders" section where you can find your order details, initially for selected services ordered online. We will be expanding it soon to give you easy access to all important information about your purchases. We’ve also implemented a range of improvements for greater ease of use. Make sure to get the latest update.