Misty V. W. Cruz
The app takes a very long time to accept gigs. The senders are never ready for pick ups, especially CVS and Discount Tires. The app continously asks for the driver to sign back in to verify themselves so that you have to type your password in while you are driving in the middle of a gig. Today in the middle of a gig, the app closed on me and now I'm locked out. The app won't send me a reset email from Roadie. After being on hold for 1 hour 3 min Roadie won't give me back my account.
6 people found this review helpful
Troy Alldredge
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This app worked very well for the first year, and then an update happened. The app was not sending me notifications, I un-installed it and re-downloaded it. I then would get some notifications, but I had to check my phone offten or I would miss notifications/gigs. I did it again, and I am still missing gigs 😢. I just have to watch my phone, I have checked my notification settings, and they are all on. So if you want to make money 💰 watch your phone, don't trust the app! Sadly.
3 people found this review helpful
Hunter
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Less than 1 month in and the issues are extremely annoying. Sometimes the buttons in the app straight up won't work. Some of the problems can be resolved with a reinstall but others require customer support. Connecting to them has taken up to 4 hours in my experience so far. If you have low sensitivity to technical issues this app will not be for you. It requires a lot of patience. UPS seems to not care about hiring qualified programmers.
5 people found this review helpful