US Mobile

US Mobile

About this app

US Mobile is a next-generation mobile network on a mission to connect the next billion devices using the latest 5G technology. We’ve got you covered with the perfect plan for everyone and any device. Our app is your gateway to do it all from activating to managing your lines and account. Plus you get to experience it all with a FREE 30-day unlimited trial on our Warp 5G network!
Activate your line:
Order and activate with our Starter Kit on either our Warp 5G or GSM networks
Activate instantly with the power of eSIM
Port your existing phone number or get a new one
Add international data for all your travel needs
Manage your line:
Add top ups for talk, text, and data
Set up autopay and change plan
View usage and remaining balance across talk, text, and data
Personalize your line details including name and avatar
Manage your account:
Get access to our 24/7 product support team
Refer your friends and family to earn rewards
Manage your account security including two-factor authentication
Check your order history
Follow us and keep up to date with US Mobile:
https://twitter.com/usmobile
https://www.instagram.com/usmobile
https://www.usmobile.com/blog

Ratings and reviews

The US Mobile phone service is great. I've been using them for years. When I do have problems I've found the customer service very friendly and easy to reach. I've never even thought of going back to the big name carriers with high prices and hard to reach customer support. The Android app is only so-so, most of the time I try to use it I give up and switch to my web browser, most recently because a UI element wasn't rendered correctly in the app.

Some of the flows for doing things could use better next/back functionality because you don't get enough info to compare early on. When you click back sometimes you get put multiple steps back when you only need to go one. Some of the labels for data are inaccurate. For example, it might say 820 MB of 1 MB left when it should be of 1 GB not 1 MB.

Overall, the app does a good job of matching all the features and functions of their website. You can check your plan info, check data usage, chat with customer support, make changes to plans, billing, etc. The only change I would make is the option to remove the "recommendations" section, which has shortcuts to things I hardly ever use. If we could dismiss these recommendations or default to show more plan/data usage details, I think that would be more helpful and offer a cleaner interface.

What's new

Activate Shareable Data plans purchased from our website - start with one line and then add more to include your family and friends.