Ben Albin
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The update to the app was a serious step back in Quality of usability. The version prior to current was fairly easy to navigate, where the new one is not easy to navigate nor use. What happened to the ability to order food from the kitchen, the specials seem to have been significantly decreased and hard to find. I loved the previous version, which caused me to chose KnG over the others, but not the case now
27 people found this review helpful
We appreciate your feedback and understand the disappointment with the feature removal. We apologize for the inconvenience. We value your loyalty and thank you for your continued support. If you have any more concerns, please reach out to our customer service team at 1(800)789-4455.
Jacob Dahl
I hate the new version. They took the best functionality away with the latest downgrade. The fact that you could sit in your car and activate the pump during inclement weather was about the only reason to have the app. Half the card readers on the pumps get water/ice in them and then don't work, so being able to activate and pay in the app was great! Maverick, figure it out and put it back.
101 people found this review helpful
While we've made the difficult decision not to bring back Fuel Pay, we're continually improving our app to offer new and exciting features that we believe you'll enjoy. We value your loyalty and hope you'll give these new features a try. Please call our customer service team at 1(800)789-4455 if you have more concerns.
Ariel Bjerk
Unusable! It seems that every time I open the app it has forgotten my information, and I have to reset my password just to login and use it, I have had to do this 5 times!. I also do not think it is keeping track of my points correctly. I have had to rest my password 5 times since getting this app! Plus the home page on it doesn't show, it's an unusable white page, and when you click the option menu on the left side, half the buttons don't work, especially the account and settings button!
16 people found this review helpful
We're here to help! If you need any assistance or have further questions, please don't hesitate to reach out to our support team at 1(800)789-4455. We're dedicated to helping resolve any issues you may encounter.