![](https://play-lh.googleusercontent.com/a/ACg8ocK7ySm9d_hNkeBxNxF2TsbijQegxh0AFsg5vmHvTkPKOwidrw=s32-mo)
Morgan Romick
The new app isn't much better than the previous version. The new app doesn't allow me to view my statements. I'm met with a 'We hit a snag loading your pdf' error, making it impossible to view any of my statements. I shouldn't have to unenroll in paperless, to have statements mailed to me, and being assessed a monthly statement fee. That's a breach of contract, as you are required to provide statements to your card holders, especially if enrolled in paperless.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUDV2KheInMJRo_CEbsc9ocAseHQ2Dy05_JVK60oEEISJph-za-7w=s32)
David Mark Decherd
As compared to contemporary alternatives, this app falls short. Username and password integration were problematic. However, after multiple attempts, including app removal and reloading. One call to customer support assuring me nothing was out of the ordinary, and no other issues like mine had been reported. I ended up emailing customer service and received a usable link to reset my credentials. I do appreciate the complexity and understand that my experience was not intended. Not endorsed.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Signup through the app did not work for me! It failed at submitting my ID. I went to the website and submitted my application that way which worked, and now I'm logged in on the app! I sent support an email and they responded QUICK! I would like to see an option for "vaults" to be added. While it's not a savings account, it has interest better than most of them, so having vaults would make it easier to keep track of emergency funds while keeping the great APY. Hope it lives up to my expectations
33 people found this review helpful
Avant, LLC
8 November 2020
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