Neo Financial

Neo Financial

About this app

Everything you need to make your money work smarter.

NEXT-LEVEL CASHBACK
Earn an average of 5% cashback¹ at thousands of partners with eligible Neo products.

GUARANTEED APPROVAL²
Get a credit card without credit history.

NO MONTHLY FEES³
Unlike many other cards, there are no monthly or annual fees³ (excluding World Elite® products offered by Neo).

BETTER WAYS TO SAVE
Reach your goals faster and earn 4%⁴ interest.

DIGITAL MORTGAGE
With Neo Mortgageᵀᴹ, get your best rate, fast turnaround, and expert support.

MONEY MOVES
Pay bills, make deposits, withdraw, and transfer, all from one place.

SAFETY & SECURITY
Stay protected against fraud with Mastercard Zero Liability protection⁵​​. Keep your deposits secure with Canadian Deposit Insurance Corporation⁶.

SMART DATA
View your spending and cashback at a glance or prompt Neo AI for personalized insights⁷ into your money.

For more information, please visit neofinancial.com.
¹ Average based on current offers at select partners. Cashback may be limited and varies by perks, offer, and partner. Cashback, perks, insights, and other offers and rewards are operated by Neo.

² Conditions apply. Must 1. be the age of majority in your province or territory of residence; 2. be a Canadian resident; 3. provide security funds.

³ For Quebec: Monthly Statements; No monthly or annual fees; 21-day grace period; Minimum payment is the higher of $10.00 or 5.0% of total statement balance; Purchase rate (19.99%-24.99%) and cash advance rate (22.99%-25.99%). For Cathay World Elite® Mastercard®: There is an annual fee of $180. This product is not available in Quebec.

⁴ Interest is calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice.

⁵ Certain terms, conditions and exclusions apply. Contact your issuing financial institution for complete coverage terms and conditions.

⁶ The Neo Money™ account is provided by Concentra Bank, a CDIC member institution, and is eligible for CDIC deposit protection. Deposits held in Neo Money™ accounts are combined with eligible deposits held at Concentra Bank, for up to $100,000 of deposit protection, per category, per depositor. For more information about CDIC deposit insurance, please consult CDIC’s website cdic.ca.

⁷ Neo AI is an educational tool and shouldn't be used as a source of financial advice, answers provided by Neo AI may not always be accurate.

Neo Credit and Neo Secured Credit cards are issued by ATB Financial pursuant to license by Mastercard International Incorporated.

Mastercard®, World Elite®, and the circles design are registered trademarks of Mastercard International Incorporated.

Neo Mortgage Services Inc. Licenses - Ontario FSRA #13444, British Columbia MB600606, Alberta, Saskatchewan 510903|512351, Manitoba, Newfoundland & Labrador #2207NE1151, New Brunswick, Nova Scotia #20213000380|20223000521, PEI.

All product and company names, logos, brands, and images are trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

Ratings and reviews

It's not really a bad bank persay. They have lots of perks and stuff that make them appealing. However, they seem to be rather incompetent in regards to refunds and their customer service is an online chat only. I made a payment by mistake, company said they would refund it, I got an email stating that my financial institution had returned the money, and was told it would be in my account by end of the next day. A week has gone by and Neo doesn't even know about it. Where's my money!?!

Neo financial is peak digital banking with no physical strings attached or fees. Being able to select my own preferred perks for a credit card that would otherwise have had an annual fee or more required of me are nonexistent in Neo financial. The app itself is clear and cleanly presented and simple to navigate, and the black theme doesnt attempt to incinerate my eyes when I open it. +5

Apparently theres no way to download your transactions, in this app or the website, to a CSV file for example for budget apps. They also don't allow connections to financial aggregators like Monarch to automatically download transactions. Very annoying that I can't budget what I use on this card with my other financial products.