ONAY! Общественный транспорт

2.7
18.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ONAY! - a transport application for residents and guests of the cities of Almaty, Karaganda, Saran and Balkhash.



Your daily assistant for:


🚌 Tracking the movement of public transport on a city map:
• plan your time by tracking buses and trolleybuses online
• create routes based on stops and places on the map
• view route maps for all types of public transport
• add frequent routes to “Favorites” to quickly track them
• get information about the carrier by clicking on the public transport icon on the map
• find out at what distance the nearest transport is by clicking on the stop icon on the map

📲 ONAY! card management:
• open an ONAY virtual card for free!
• pay for travel through the transport icon on the map by scanning the QR or entering the transport code manually
• easily and quickly top up your ONAY card balance!
• use the "Auto-replenishment" function of the ONAY card balance!
• view your travel history
• add cards for family and friends to track and top up their balance
• purchase a travel pass
• block the card if lost or stolen

🎁 Availability for everyone:
• we've introduced TalkBack screen reading support to make the app fully accessible to people with visual impairments

📞 Feedback:
For questions about using the application, please contact the ONAY Call Center! (06:30 - 23:00):
• Almaty: +7 (727) 937 01 91
• Karaganda, Saran and Balkhash: +7 (7212) 50 60 50

If you have any problems while using the application, please write to us by email info@onay.kz. Your feedback is very important to us!
Updated on
10 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
18.5K reviews
Temirzhan Sagiyev
10 April 2024
App does not work properly
1 person found this review helpful
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ONAY Pay
10 April 2024
Добрый день! Приносим извинения за неудобства. Сегодня мы столкнулись с техническими неполадками, но сейчас всё работает в штатном режиме. Если у Вас все еще возникают трудности с приложением - напишите, пожалуйста, на нашу почту info@onay.kz Ваш номер от аккаунта и краткое описание проблемы. Постараемся помочь с решением проблемы. Спасибо!
Void
14 May 2024
I hope that the bus driver of the bus 54 that dropped me off at 14:15 PM a stop later than the actual stop and refused to open the doors for me when HE SAW THAT I WAS STANDING RIGHT THERE WAITING, has the best sleep and pay in his life🥰🥰 and that all of his children were healthy and he himself didn't get ill or a pay cut for the job that he's supposed to be doing🥰🥰🥰
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ONAY Pay
15 May 2024
Hello. Unfortunately, we only use the electronic fare payment system and cannot process driver complaints. You can leave a review/complaint on the Open Almaty website, or contact the carrier directly. The name of the carrier can be viewed by clicking on the bus icon on the map. Thank you for taking the time to write.
Ion Storland
14 August 2022
No possibility to use card and qr payment as a tourist. The route is not accurate. I was waiting the bus at the station and the bus didn't even use the route as in the app. It has to be updated more frequently with the routes and buses other wise is just waste of time.
16 people found this review helpful
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ONAY Pay
15 August 2022
Добрый день! Благодарим за отзыв, мы обязательно учтем ваши пожелания и будущих обновлениях и постараемся улучшить сервис.

What's new

· Добавили мобильный телефон Call-центра. Теперь Вы можете легко связаться с нашим Call-центром прямо из приложения!
· Мы добавили построение маршрутов через метрополитен г. Алматы, чтобы Вы могли находить оптимальные пути через городское метро.
· Улучшили стабильность приложения и исправили ряд мелких ошибок.
Спасибо, что пользуетесь нашим приложением! Мы постоянно работаем над тем, чтобы сделать его лучше для Вас.