Czarlucas
The product and basic service works as it should, but it seems they try to get your money through the premium service. Had the app and product for a while now and out of nowhere, I had to set it up all over again and I guess somewhere during the process, they snuck in a free trial that I must've missed. When the trial was up, they tried to charge me twice. So I'd look at other OBD2 readers for future people.
3 people found this review helpful
Brandi R
If I can I will return it, I had to go through way too many hoops to use it and it would not read the codes until I had restarted the car and app multiple times (reconnecting the device each time). It's far from user friendly and took me a good 20-30 minutes to do what my other device can in 1 minute or less. I would strongly advise against buying this product. The ads for the premium service is obnoxious as well.
40 people found this review helpful
Thank you for your feedback and we are deeply sorry for the inconvenience. Can you please share the problem with us in more detail so that we can improve our app. Please contact us at appsupport@fixdapp.com.
Heather Noakes
Ordered this OBDII for $20 (thanks to TikTok), and waited for my item to come. At about 10 days in, I got a notification my item was delivered, however, neither myself nor roommate recieved a package. I was also charged $99 for premium. I emailed them and they not only refunded the cost of premium but assessed that the device was lost im transition and promptly sent a new one, double checking my mailing address and so polite and helpful and very on top of fixing the mix up. Def recommend!!
12 people found this review helpful