
David M
This app is not very useful. You can't get anything accomplished within the actual app for your account. It just mainly shows you when payment is due and how much you are paying. Pay attention to the bill! This while company will scam you out of every dime possible. Hidden fees, random amounts, and things you never agreed to showing up on your bill. Don't try customer service, they just waste your time and say they can't do anything, that's after you wait forever to even talk to someone.
109 people found this review helpful
Intoxalock
August 29, 2022
We want to extend our sincerest apologies concerning these issues at hand. You can reach out to us at 515-461-2248 or 515-204-2573 for a direct representative to assist with your concerns. We hope you will give us an opportunity to discuss this further with you.

Silver Prophet
Worst customer service imaginable. Don't update automated messages so you receive wrong information, transfer you and direct you to different numbers, sneak in hidden fees for things like "roadside assistance" and the insulated sleeve it comes in, have insane wait times, and are not helpful at all. They messed up charging me multiple times and when it came time to take it off they were terrible.
8 people found this review helpful
Intoxalock
October 24, 2022
To follow up on your complaints and get in contact with a supervisor, please call 515-357-5655 or 515-204-2573. The supervisor you speak with will work with you to resolve the problems in your review. Thank you for your valuable feedback, it is greatly appreciated.

Eddie Rice
This app does not work well. I signed 4 leases, and it just keeps popping up a day after it's signed and says it hasn't been. The only use I get out of it is a reminder for calibration. Plus, if this confounded device is installed on your vehicle, you need to know that it has a constant draw on your battery. It ruined one of mine, and I had to keep a battery maintainer on it.
54 people found this review helpful
Intoxalock
January 15, 2024
We are sorry for the poor experiences you have had when dealing with our company. A supervisor has been notified of your experience and will be in touch with you soon to help resolve any issues.