
Genius Security System
This App and it's interface is good. But it's take too much time to login. After several times (even 20/25 times in a day) trying, I can login!! (then I feel lucky 😃). So, annoying...😒 Please developer, do something better ASAP. Note: My phone is updated and also use upgrade network. Thank you. 🙏
3 people found this review helpful
Islami Bank Bangladesh PLC
October 30, 2025
We thank you for your interest in our app & the inconvenience is deeply regretted. Could you try to clear data as well as cache and restart your Android device. For better assistance, please share the difficulties you are facing with support.portal@islamibankbd.com.

MD SAGOR HOSSEN
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Fund Transfer to Other Bank enqueued Successfully.Check your Email for details For the above article, there may be a problem with the email. After the balance transfer is complete, I will only be able to download the PDF format. This will make the emails much safer for i-banking apps.
3 people found this review helpful
Islami Bank Bangladesh PLC
October 13, 2025
Hi,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at support.portal@islamibankbd.com so that we can reach out?

Mr RIPON HOSSAIN
I can't access to my account even after input my password user I'd. Every time it shows me that service unavailable. Second time I want to log in through another device. Then it showed me that device info, user name, password all are incorrect. Now tell me what to do. It is really disappointing.
39 people found this review helpful
Islami Bank Bangladesh PLC
August 14, 2025
Hi, please email us a screenshot of the error you are facing along with your mobile number at support.portal@islamibankbd.com so we can look into this for you. We apologise for any inconvenience.