
Jennifer Hader
The worst app. Viewing access history is sporadic. It seems to only keep the last two- Maybe. When I click on to pay my account it takes me to a Uhaul page. Have not been able to successfully open the gate with the app yet. I'd love to be notified when someone enters with my code, but that seems to be too much of a stretch. The only reason I'm keeping the app is because I maybe might possibly be able to see history sometimes. 🤷♀️
12 people found this review helpful
OpenTech Alliance
October 7, 2024
Thank you for your feedback, and we’re sorry for the issues you’ve encountered with access history and gate functionality. Please have your facility manager contact us at 1.602.773.1700 with your phone type, software version, and facility name so we can investigate and improve your experience. We appreciate your patience!

Amanda G
Literally worst app I've ever used. Or attempted to. Took forever to get it set up linked with my storage facility. Once I finally did, it didn't work! I was able to get it to open/close the gates a couple of times but never worked on first try—had to click, fail, close app, reopen, click—& by the second day, it removed my facility & was making me add it all over. DEFINITELY not even close to worth the trouble! Super disappointing, I was so excited about having an app instead of long code...
5 people found this review helpful
OpenTech Alliance
September 25, 2024
Hello Amanda! We appreciate you providing this feedback and apologize for the inconvenient experience our app is causing. We will pass this information along to our product team so they can investigate these issues further. If you encounter any other issues, please have your facility manager contact us at 1.602.773.1700. Thank you.

RebelRocket
The odds of it actually working are slim to none. It has been 3 months since it last worked. Just memorize your access code and get used to entering it manually on the keypad. If you rely on this app, you'll be screwed & locked out. When it does work, be prepared to sit & wait while it tries to recognize which storage facility you're at & tries connecting to the access point. It is faster to key in the code manually. Don't believe me, just look at the apps overall rating of 2.9
14 people found this review helpful
OpenTech Alliance
July 5, 2023
Hello! We are sorry you are experiencing issues with the app. We encourage you to reach out to the facility manager to ensure the application is set up correctly on their end. If you continue to run into issues, please have your facility manager contact us at 1.602.773.1700. Thank you!