Philippine Airlines

2.3
2.09K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Mabuhay! Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience. Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!

Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.

Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.

Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.

Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
Updated on
Jun 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location and Calendar
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
2.03K reviews
Tricia Rosario
October 8, 2024
This app, along with the website, is frustrating to use. Getting consistently logged out of my account, my phone number area code keeps changing its location on its own without me editing, unable to properly track my booking on the app (consistently trying to load under manage booking and doesn't even show up on the home page for how many days left till my trip). Having to deal with these issues makes me not like booking with PAL, but it's my only option for the location I need to book for... ☹
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tryscorer1
August 4, 2024
Stateside user here. The app is frustrating. It often fails to log in and doesn't send the onetime security code. I end up using the website on my laptop, but this won't work when I travel through airports, especially to the Philippines. To those responding: only reply with tangible solutions. Have you fixed the security code issue or the bug asking for an email to add to the calendar? I need real improvements, not empty reassurances.
8 people found this review helpful
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Philippine Airlines, Inc.
August 4, 2024
Hi, tryscorer1. We understand your frustration and we’re truly sorry if you are experiencing some issues booking/managing your flights through our app. Please reach out through our help page: https://pal.my.site.com/s/ so we may assist you further. Thank you for letting us know about the issue.
Michael
April 14, 2024
The "Pay Now" button is not working. I'm clicking the "Pay Now" button multiple times...and it's just not doing anything. The most important part of business is payment. But it's not working on your app. I spent an hour or more choosing flights, putting in info, and choosing seats, and now I can't move on to pay? Now must close the app to start over. Huh? Hello Developers? I may have to choose another airline. This is a waste of time and too risky.
35 people found this review helpful
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Philippine Airlines, Inc.
April 14, 2024
Hi, Michael. We’re sorry for any inconvenience you're experiencing with the app. Your feedback is important to us, as it helps us enhance the app for you. You may also try booking a flight through our website at www.philippineairlines.com. If you need further assistance, our 24/7 chat can help: https://bit.ly/3V4FiCk.

What's new

• Enhance your flight with myPAL Upgrade and elevate your journey! Place your bid now for an even better experience in the skies.
• Experience enhanced security with our new OTP feature. Your safety is our priority!