Porte: Mobile Banking

Populus Financial Group, Inc.

About this app

NO MONTHLY FEE: Receive total, qualifying Direct Deposit(s) of $1,000 or more each month and enjoy no monthly fee.¹

GET PAID EARLY: When you’re enrolled in Direct Deposit you can receive your paycheck up to 2 days faster.⁵

CHARITABLE GIVING: Porte gives to charity when you spend.⁶ Choose a charity in the app and when you make purchases, we make donations.

37,000+ FEE-FREE ATMs: Withdraw money for no fee at MoneyPass® ATMs.³ They’re easy to find in the app.

IN-PERSON SERVICE: Add funds², withdraw cash, replace your card with no wait, and more at an ACE Cash Express location near you.

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.

PORTE is a deposit account established by Pathward, National Association, Member FDIC, and the PORTE Debit Card is issued by Pathward, N.A., pursuant to a license from Visa U.S.A. Inc. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Card may be used everywhere Visa debit cards are accepted.

Standard data rates, fees, and charges may apply. Consent to receive electronic account disclosures required to use the app.
1. Monthly fee waived if you receive qualifying direct deposit(s) totaling at least $1,000 in the thirty-five (35) days preceding the date on which the monthly fee is assessed.
2. Add money fee is waived at participating ACE Cash Express locations if you have received a qualifying direct deposit (no dollar minimum) within the immediately preceding thirty-five (35) days. Offer subject to change. See store for details. Porte uses the Netspend Network, which is provided by Netspend Corporation. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend's licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network.
3. No ATM owner surcharge or ATM Cash Withdrawal Fees for domestic ATM withdrawals at MoneyPass® ATMs (“in-network ATMs”). Visit the Porte Mobile App for a list of in-network ATMs. All other ATMs may apply an owner’s surcharge fee in addition to the ATM Cash Withdrawal Fee disclosed in your Deposit Account Agreement. Balance Inquiry Fees apply.
4. Make up to $500 in fee-free cash withdrawals per day from your Porte account by using your debit card at participating ACE Cash Express locations. $500 total is calculated based on all withdrawals performed at all ACE Cash Express locations visited in a day. A direct deposit (no dollar minimum) to the account within the immediately preceding thirty-five (35) days is required. See store for details. Although this feature is available at no additional charge with qualifying direct deposit, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. Offer subject to change. This optional offer is not a Pathward, N.A., or Visa offer nor does Pathward, N.A., or Visa endorse this offer.
5. Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.
6. After selecting a charity through your Mobile App, Populus Financial Group will donate an amount equal to 0.05% of every debit card purchase transaction, subject to certain terms and conditions described in the mobile app, made with your Porte Debit Card to a charity selected by you through the Mobile App. Netspend, Pathward, National Association, and Visa are not affiliated in any way with this offer and do not endorse or sponsor this offer.

Ratings and reviews

update..more trouble with logging in on app. was on call for over an hour with support. had to call twice. was transfered 9 times before someone was able to help me. was hung up on once. was told I was not able to do something I had been doing forever with the app. later found out I could do it and found that out on my own. no access online except the faulty app. suggestion: train your support team, require fewer transfers to find right person, provide online access without an app and fix app.

Log in iss. I rated 2 stars at first because of log in issues now I down graded to one star because the issue is taking longer to resolve. I've contacted the support team and they escalated the situation to Tech team and they say they can't resolve the issue because of security reasons and redirected me back to the support team and the support team re escalating the issue back to tech team. No one knows what they are doing here. I really enjoyed the app at first, now I'm having second thoughts.

I have yet to get passed creating a password and I've been trying since the 2nd. It never stops buffering after and it doesn't save so I can't login in. I've uninstalled, reinstalled, tried on and off wifi and regular phone data. What in the world is going on. How am I supposed to trust my money is safe and accessible when I can't even get past creating the app account.

What's new

This release includes various bug fixes and enhancements to improve the app performance and user experience.