
Brandon Larer
- Flag inappropriate
- Show review history
READ THIS FOR CONNECTION PROBLEM: you must make sure your puffco is on a solid blue light..hold the power down for 8 seconds until solid blue. Other wise if you just turn it on, down bellow will happen. It acts like it's trying to connect, but won't. Won't connect to device. Stays at 30% and says initializing forever. Bluetooth and location are on, on the app. Pretty cool for a half a grand item. Thanks for the last update, now I can only get 30 seconds into the dab and it shuts off. You suck !
83 people found this review helpful
Puff Corp
December 12, 2025
Thanks for leaving a review! Sorry to hear you're having issues after a recent update. If you haven’t already, please try restarting your phone and then deleting & reinstalling the app. If the issue persists, contact us through this form, puffco.link/apphelp, for further assistance.

Phil Falsetti
- Flag inappropriate
- Show review history
Absolutely WORSE than the last iteration of the software! The connectivity is a PITA! Totally unreliable. I have to shut everything off all the time and it doesn't connect well. The older software, when there was a connection issue, ALWAYS found the device and connected. Easily. Repeatedly. And the interface was WAYYY better. I want the older version of the software back!!! Even when I've connected for a session, if I leave it for a number of minutes, the connectivity is, again, a PITA. FAIL!
12 people found this review helpful
Puff Corp
December 12, 2025
Hey there! We’re sorry for any inconvenience these pairing issues have caused and we appreciate you leaving this review for our team. For a quick solve, try deleting your device from the app and your phone's Bluetooth settings, and then pairing it again. If issues persist, please fill out this form at puffco.link/apphelp .

Alex Scheuerman
I got my puffco right before the updated version of the app and the connection to my device sucks now. Before, I'd open my app up and if my Peak was anywhere near and already on, it would automatically connect without issue. Now, I'll open my device, click find, be told it can't find any puffco devices, rescan, click on my device, have it fail, rescan, reconnect just to finally connect. Used the app a lot the first week or two but since the update, I rarely use it (other than cleaner timer)
3 people found this review helpful
Puff Corp
December 12, 2025
Hey there! We’re sorry for any inconvenience these pairing issues have caused and we appreciate you leaving this review for our team. For a quick solve, try deleting your device from the app and your phone's Bluetooth settings, and then pairing it again. If issues persist, please fill out this form at puffco.link/apphelp .