
Clarence Dold
It was not clear if I could directly charge my car or had to "put" funds. I could not process without put. Loop now has money in my account that i will never use. It took several tries to get a charge started, and the display on the Trutium is not useful to see the initial progress. After hitting activate and start on the app, I still had to hit start on the charger. Don't use this app. Just pay by card.
15 people found this review helpful

Thomas Dawson
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App won't let me initiate charging session to spend remaining balance without preloading at least $10 more. They effectively stole just under $5 from me. Update: After contacting support, they clarified you cannot start a charging session with a balance below $5, though this does not appear to be stated anywhere. They also claim you can reload the balance $1 at a time, but the app won't allow any transaction of less than $10.
14 people found this review helpful

Elijah Teixeira
It is the buggiest, most frustrating, least effective app I have ever seen for any charging system. My God is this thing broken. It won't stop the charging, it sometimes doesn't take from the amount that is in your account or will need to be started multiple times to work (yep, it will charge you every time), and the sorry excuse for qr codes they use never work. Honestly, if I could give 0 stars, i would.
14 people found this review helpful