Virgin Money Mobile Banking

Clydesdale Bank PLC

About this app

Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.


Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.

With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.

NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.

TRACK, BUDGET, SAVE AND PAY

- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.

- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.

- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.


EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES

Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.

But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.

You’ll experience this every time with our customer service advisors. Call them 24/7, or if you prefer, manage your money from wherever you want using our app and online banking.


KEY FEATURES

- Google Pay-enabled. Pay for things with just a tap of your phone.

- Deposit cheques in the app. You’ll usually get your money the next working day.

- Set up savings pots for your savings goals.

- Automatic spend tagging.

- Sign in securely using your fingerprint or passcode.

- View statements & set up and manage Direct Debits and Standing Orders.

- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.

- Report a debit card lost or stolen


AND FINALLY…

Like any current account, ours is subject to status and eligibility.

Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.

Ratings and reviews

Atrocious design and functionality. First of all, the application doesn't function unless you grant location permission? Why? Great question, would love an answer on that. Secondly, the application itself doesn't work. It took me nearly 5 minutes of restarting the application to finally get logged in. After that, the transfers I attempted to make failed due to errors. Completely unusable garbage, and with the location permissions, probably spyware. 0/10, probably moving my money to a real bank.

The app is generally easy to use for making payments and transfering money to other accounts. The one major thing that would help in the list of transactions view would be to show the balance next to entry without having to tap the screen each time. If the text was a little smaller and compacted then there would be space for this and also room for more entries on screen.

I am continually getting 'struggling to connect' error. I generally have to come off WiFi to get it to work. Or close and reopen when on mobile network. Also, the app doesn't appear in my notifications on my phone (Samsung Galaxy s23 ultra) and I do not receive any notifications even though they're are turned on so I suspect are related