RBC Mobile

Royal Bank of Canada

About this app

The RBC Mobile* app takes mobile banking to the next level. Everyday banking is always convenient, but our app helps make managing your money even easier. Our fresh and intuitive design gives you easy access to everything you'd expect from a banking app: account balances, money transfers, bill payments, cheque deposits, ATM locations and more. But we didn't stop there. We made it easier to find each feature with improved navigation. Our Action Button and Manage Menu take the most important tools and put them right at your fingertips. The best part? These menus are tailored to each page.

Exclusive to the RBC Mobile app, NOMI plays a big part of the app experience. NOMI Insights help you manage your day-to-day finances with personalized tips and spend trends. NOMI Find & Save helps make saving easy by taking a look at your spending habits to find a little extra money and saves it for you – so you don't have to.

We know you'll love everything the RBC Mobile app offers, and we want you to feel safe and secure using it. Starting at sign in, we've given you access to the latest in biometric identification technology, like Fingerprint, so you can securely access the app without having to remember your password. If you misplace your credit card, use the app to temporarily lock your card.

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PRIVACY RBC collects, uses and discloses the information that you provide to us in accordance with your account agreement(s) with us and our privacy policy, available at

http://www.rbc.com/privacysecurity/ca/our-privacy-principles.html.

Learn more about RBC digital channel privacy at http://www.rbc.com/privacysecurity/ca/online-privacy.html.

The RBC Mobile app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features and for help removing the RBC Mobile app from your device, check out https://www.rbcroyalbank.com/ways-to-bank/mobile/rbc-mobile-app/android-permissions.html or you can contact [e-mail].

LEGAL
RBC does not sell, promote or otherwise provide financial services or products referred to in this app outside of Canada. You should not access this app if you are not a resident of Canada.

When you select to install the RBC Mobile app, you're consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You're able to withdraw your consent by uninstalling the RBC Mobile app from your device.

If you download the RBC Mobile app, you must review, and are subject to, the terms & conditions found under the Legal link on www.rbc.com as well as all applicable agreements between you and any RBC company, including:

Electronic Access Agreement (Personal clients of Royal Bank of Canada)
Business Account Agreement (Business clients of Royal Bank of Canada)
The Operation of Account Agreement (RBC Direct Investing clients)
General Account Agreement (RBC Dominion Securities clients)

*The RBC Mobile app is operated by:

Royal Bank of Canada
10 York Mills Rd. 3rd Floor
Toronto, ON M2P 0A2
www.rbcroyalbank.com
1-800-769-2511
[e-mail]


RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower, P.O. Box 75
Toronto, ON, M5J 2Z5
www.rbcdirectinvesting.com


RBC Dominion Securities Inc.
155 Wellington Street West, 17th Floor
Toronto, ON, M5V 3K7
www.rbcwealthmanagement.com


®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. ‡Android is a trademark of Google LLC.

Ratings and reviews

Suddenly started asking me for 2-step authentication EVERY. SINGLE. TIME. I send an e-transfer, with absolutely no explanation or justification why. I've had the same phone for three years and I pretty much only ever send to the same 3-4 people (all family members) or to my BMO account for payments that go through that account, so nothing has changed recently. What gives? It's annoying and unnecessary. The app is getting worse with every update.

This app has always had significantly lesser options than using the website, but now there is no option to verify yourself without a license or passport. This excludes and removes abilities from a significant number of people to send e-transfers and other interactions. There are many other official forms of ID or verification that can and should be used.

The new forced 2 factor authentication feature is a useless broken mess. It simply fails entirely at the most basic function of providing a notification for authentication. I resent being forced to use it. It blocks basic payments and has made me less secure by putting me at risk of defaulting on bills and rent. Shameful, incompetent garbage. It should be rolled back immediately until it can be implemented properly.

What's new

Dominion Securities, PH&N and Royal Trust clients who have a linked account, can now view their balances in Personal Banking.

Plus, Dominion Security Clients can now jump to their DS applicable holding page from their balance in Personal Banking.

And for our Direct Investing Clients, we’ve added real-time market status indicators to instantly show which markets are open or closed.